What Information We Collect and How It Is Used
When you access the website, you may provide certain personally identifiable information including but not limited to:
- contact information including your name and email address;
- demographic information such as postcode, preferences and interests;
- other information relevant to customer surveys and/or offers.
This information is collected when you register on the site, subscribe to a newsletter, contact us, use the search feature on the website, provide comments or any other feedback, fill out a form or enter any other information on the website to communicate with us.
Your personal information may be used to:
- customize your experience on the website;
- improve the website and our services to better serve you;
- tailor advertisements and special offers to you;
- provide customer service support;
- elicit market research and reviews of services or products; and
- to follow up with you through correspondence, including email.
We may also use this information to provide you offers and promotions from our partners and/or our affiliates in exchange for a commission without additional cost to you.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at [email protected].
Additionally, like many other websites, Hard Knock Mama automatically collects certain information about you through Log Files and Google Analytics. These files log information about your computer’s internet protocol addresses (“IP addresses”), browser type, Internet Service Provider, date and time stamp, operating system, referring/exit pages, and possibly the number of clicks.
This information is used to analyze trends, administer the site and improve its performance, collect website statistics related to user behavior and interests, and further enhance our service and products offered to you.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several temporary cookies to save your login information and your screen display choices. If you log out of your account, the login cookies will be removed.
You have the option to turn off cookies on your computer. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Please note that if you choose to block cookies, you may not be able to view all the features and content of this website.
Comments and Social Media
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Social media accounts and sharing options are also available on this website. Social media sites (Facebook, Twitter, YouTube, and so forth) can track your personal information. Should you choose to interact with us on social media, please note that you will be voluntarily disclosing that personal information. This information is no longer private. It becomes public information and can be collected and used by others. We have no control over and take no responsibility for the use, storage or dissemination of such publicly-disclosed personal information by you.
Any such interactions via comments and social media with us do not subject us to any kind of liability related to misuse of your information by others.
Third Party Privacy Policies
We may include, offer, or advertise third party links, products, or services on the website. We may also use third-party advertising on the website. You should consult the respective privacy policies of these third parties for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
General Data Protection Regulation (GDPR)
Under the GDPR, if you are within the European Union (EU), you are entitled to certain rights and information listed below.
- Hard Knock Mama needs to perform a contract with you.
- You have given Hard Knock Mama permission to do so.
- Processing your personal information is in Hard Knock Mama’s legitimate interests.
- Hard Knock Mama needs to comply with the law.
We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
As a resident of the EU, you have certain data protection rights:
- The right to access, update or to delete the information we have on you.
- The right to either rectify or erase your personal data.
- The right to object to the processing of your data in certain circumstances including but not limited to direct marketing, profiling, and scientific or historical research purposes.
- The right to seek restrictions on the processing of your data.
- The right to the portability of your data.
- The right to withdraw consent at any time.
- The right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
Web Beacons and Pixels
To increase the effectiveness of ad delivery, third parties may also deliver a file (known as a “web beacon”) to collect general information about your use of our website. Web beacons allow third parties to monitor user activity and are used to track customer behavior data. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their website.
We may use social media pixels to track and collect general information about your use in compliance with different social media sites (Facebook, Twitter, etc) for the purpose of promoting products, tracking conversions, remarketing, running target advertisements and so forth.
Disclosure of Your Information
As a general rule, we do not disclose your personal information to third parties without your consent with the exception of the following circumstances:
- We may disclose your information with third-party vendors who need the information in order to provide their services to us, or to provide their services to you or your site.
- We may disclose information about you in response to a subpoena, court order, or other governmental request.
We do not envision offering goods or services to individuals living in the European Union as outlined in the GDPR.
If you are in the European Union and opt-in to receive any of our free products or services and/or purchase any products or services through our website then you will be subscribed to receive our free email newsletter once you affirmatively consent to it. Please see the Opt-Out section below should you wish to “unsubscribe” and not receive any emails from us.
But if you are NOT in the European Union then you will be automatically subscribed to receive our free email newsletter once you opt-in to receive any of our free products or services and/or purchase any products or services through our website. Please see the Opt-Out section below should you wish to “unsubscribe” and not receive any emails from us.
We do not spam or send misleading information. If you no longer wish to receive communication from us, you have the option of unsubscribing by clicking “unsubscribe” at the bottom of the email we send to you or by contacting us.
As for third party websites, please contact them directly to unsubscribe and/or opt-out from their communications.
We are in compliance with the GDPR along with the email marketing service we use to collect your data.
California Consumer Privacy Act (CCPA)
Your California Privacy Rights: We ensure compliance with the CCPA. If you are a California resident, you are entitled to additional rights under California law, subject to any exemptions provided by the law, including the right to:
- Request to know:
- the categories of personal information we collect,
- the categories of business or commercial purpose for collecting and using it,
- the categories of sources from which the information came,
- the categories of third parties we share it with,
- and the specific pieces of information we collect about you;
- Request deletion of personal information we collect or maintain;
- Opt out of any sale of personal information; and
- Not receive discriminatory treatment for exercising your rights under the CCPA.
We may disclose your personal information to our affiliates or other related third parties such as service providers, vendors for their use in marketing to you, so we can provide the products and/or services offered on this website to you. When we disclose such information, your personal information is still kept confidential and between us and that third party. It is not used for any other purpose that’s not permitted under the laws.
Please be advised we DO NOT SELL YOUR PERSONAL INFORMATION to third parties and have never sold your personal information. We do not intend to sell your personal information in the future either.
Under the CCPA, you still have the right to opt-out of such sales and send us a “do not sell my information” request. If you would like to exercise any of your rights under California law, please submit a verifiable consumer request to us by sending us an email at [email protected]. Only you as the person registered with the California Secretary of State can make such verifiable consumer requested related to your personal information or someone you authorize to act on your behalf.
Your verifiable consumer request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person about whom we had collected personal information. You must describe your request with enough details such as your first and last name, address and your country that allow us to properly understand the request and respond to it. Please note we’ll need to verify that you are the right person before we disclose or delete anything. We will make all attempts to respond to your request within 30 days of receipt.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we strive to follow generally commercial industry standards to protect your personal information submitted to us voluntarily and automatically. However, no method of transmission over the Internet is 100% secure and we cannot guarantee the absolute security of your information.
By using this website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.
We believe it is important to provide added protection for children while using the internet. “Child” means an individual under the age of 13. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We do not knowingly collect, use or disclose personal information from children under the age of 13 without prior consent from a parent or guardian. All information and content on this website is intended for individuals over the age of 18. Children under the age of 13 are prohibited from using this website.
If a parent or guardian believes that Hard Knock Mama has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately at [email protected] and we will use our best efforts to promptly remove such information from our records.